Al Safa Honey

Legal

Privacy Policy

Al Safa Honey respects your privacy. This policy explains what we collect, why we collect it, and how it's protected.

Last updated: July 24, 2026

This Privacy Policy describes how Al Safa Honey (“we”, “us”, or “our”) collects, uses, and shares information about you when you visit our website or purchase our products.

1. Information We Collect

We collect information you provide directly and information collected automatically:

  • Order & contact information: name, shipping and billing address, email address, and phone number.
  • Payment information: processed securely by our payment provider (Shopify). We do not store full payment card numbers on our servers.
  • Communications: messages you send us through contact forms, email, or social media.
  • Automatic data: IP address, browser type, device information, pages visited, and referring URLs, collected via cookies and similar technologies.

2. How We Use Your Information

  • To process and fulfill your orders, including shipping and customer support.
  • To send order confirmations, shipping updates, and replies to your inquiries.
  • To improve our website, products, and services, and to understand how customers use the Site.
  • To send marketing communications, only when you have opted in. You can unsubscribe at any time using the link in any marketing email.
  • To detect, prevent, and address fraud or abuse, and to comply with legal obligations.

3. Cookies & Similar Technologies

We use cookies and similar technologies to keep your cart, remember preferences, and analyze site traffic. You can control cookies through your browser settings; disabling cookies may affect the functionality of the Site.

4. How We Share Information

We do not sell your personal information. We share it only with:

  • Service providers that help us operate the Site and fulfill orders (for example, Shopify for e-commerce and payments, and shipping carriers).
  • Legal authorities when required by law, subpoena, or to protect our rights, users, or the public.
  • Business transfers in connection with a merger, acquisition, or sale of assets, with appropriate safeguards.

5. Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights & Choices

  • You can request access to, correction of, or deletion of your personal information.
  • You can opt out of marketing emails at any time.
  • Depending on where you live, you may have additional rights under laws such as the CCPA or GDPR.

To exercise any of these rights, contact us at support@alsafahoney.net.

8. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

11. Contact Us

Questions about this Privacy Policy? Reach us at: