Terms of Service

Al Safa Honey sells raw, unfiltered, single-floral-source honey harvested across American blooms. Our office is at 300 Carnegie Ctr Dr., Princeton, NJ 08540 (office only — not a retail store). Reach us at 640.225.6587 or support@alsafahoney.net, or through our contact page.

All prices are in U.S. dollars and shown before shipping and applicable sales tax, which are calculated at checkout. We may update prices at any time; the price shown at the moment you place an order is the price you pay for that order.

Because honey is harvested seasonally, a particular floral source may sell out. If an item becomes unavailable after you order, we will contact you to swap it or refund it in full.

Payments are processed by Shopify over an encrypted connection. We never see or store your full card number. Shop Pay, Apple Pay, Google Pay and major cards are accepted.

We ship within the United States. Shipping is calculated at checkout based on your order, and orders over $50 ship free. Jars are packed by hand; in hot weather honey may arrive warm and soften, which does not affect the honey.

The Honey Club is our optional recurring delivery program, available on 16 oz jars (the sampler is one-time only). When you choose “Subscribe & save”, you agree to the following:

• Recurring deliveries. You choose a delivery interval of every 1, 2 or 3 months. We ship and charge automatically on that schedule until you cancel.
• Savings. Every jar on a subscription is 10% less than the one-time price, on the first order and on every renewal, for any number of jars.
• Authorization. You authorize us, through Shopify, to charge your saved payment method for each delivery, including shipping and tax as they apply at that time. Shipping is charged per cycle under the same rules as a one-time order.
• Price changes. If a jar's price changes, we notify you before the next renewal so you can skip or cancel.
• Skip, swap or cancel. You can skip a shipment, change your floral source, change your interval, update your card or cancel at any time from your subscription portal — no fees, no minimum number of deliveries, no contract.
• Reminders. We send a reminder before each renewal so nothing is a surprise.

To stop a delivery, cancel or skip before the renewal date. Once an order has been processed it follows the return policy below.

If a jar arrives broken, leaking or not as described, contact us within 14 days of delivery and we will replace it or refund it. Because honey is a food product, opened jars cannot be resold and are not returnable unless there is a problem with the product.

Our honey is raw, unheated and unfiltered. Crystallization is natural and is a sign of authentic raw honey. Raw honey is not suitable for infants under one year of age. Nothing on this site is medical advice.

Customer reviews are published only after we verify them. We do not write or buy reviews. By submitting a review you allow us to publish it with the first name you provide.

You are responsible for keeping your account credentials secure and for activity under your account. Tell us immediately if you suspect unauthorized use.

We may update these terms. The version posted here at the time of your order is the one that applies to it. Questions? Email or call us — we answer personally.